HBR Hotlist (June 28, 2021): Phrases to Avoid in Difficult Conversations; The Dangers of a Nice Company Culture; Root Causes of Why You’re So Busy; and More

Words and Phrases to Avoid in a Difficult Conversation by James R. Detert

“It’s not personal” usually means it is.

MANAGING YOURSELF

Time Management Won’t Save You by Dane Jensen

Focus on the root causes of why you’re so busy — not trying to schedule your way out of it.

LEADERSHIP & MANAGING PEOPLE

4 Steps to Boost Psychological Safety at Your Workplace by Amy C. Edmondson and Per Hugander

Lessons from one company’s approach.

The New Rules of B2B Lead Generation by Ian Gross, James Piacentino, and Mathias Bombardi

Five ways sales teams can adapt to a new landscape.

COMMUNICATION

Conquer Your Self-Doubt in Meetings by Sabina Nawaz

Four strategies to find your voice.

TECHNOLOGY

When Low-Code/No-Code Development Works — and When It Doesn’t by Chris Johannessen and Tom Davenport

It can allow organizations to build custom systems without hiring teams of developers. But it’s not a cure-all.

CHANGE MANAGEMENT

5 Questions Boards Should Be Asking About Digital Transformation by Celia Huber, Alex Sukharevsky, and Rodney Zemmel

Better advice starts with a better understanding.

MANAGING PEOPLE

Why People Lie at Work — and What to Do About It by Liz Kislik

Before you take action, you need to understand their motivations.

Posted by Marin Larkin, Associate Editor, Wealth Strategies Journal.

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